How do I create, edit, or delete a profile?

You can manage all your profiles from the TVNZ+ app or website. Changes apply across all your devices.

Create a new profile

  1. Sign in to TVNZ+ and go to the profile selection screen.
  2. Select Add profile.
  3. Choose a profile avatar.
  4. Enter a first name (up to 40 characters).
  5. Add year of birth and gender.
  6. Select the profile type: Adult (default), Kids (5–12), or Preschool (2–5).
  7. Select Add.

You can have up to 5 profiles on one account.

Edit a profile 

  1. Go to the profile selection screen and select the pencil/edit icon on the profile you want to change.
  2. Update any details — avatar, name, year of birth, gender, or profile type.
  3. Select Save. 

Note: changing a profile from Adult to Kids or Preschool will hide adult content in Continue Watching and My List. Changing it back to Adult will make that content visible again.

Delete a profile 

  1. Go to the profile selection screen and select the edit icon on the profile.
  2. Select Delete profile.
  3. Confirm when prompted — this can't be undone. 

The primary (default) profile can't be deleted. To remove the account entirely, see How do I delete my TVNZ+ account?
 

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