You can cast TVNZ+ to your TV using Chromecast from the app on your iPhone, iPad, or Android device. Casting from a computer browser isn't supported.
Supported Chromecast devices
- Chromecast Generation 3 and newer — fully supported.
- Chromecast Generation 2 — supported, but some content may play at a lower video quality.
- Chromecast Generation 1 — not supported.
How to start casting
- Make sure your phone or tablet and your Chromecast are connected to the same Wi-Fi network.
- Open the TVNZ+ app.
- Tap the Cast icon (in the top-right corner of the screen or inside the player).
- Select your Chromecast from the list of available devices.
- Once connected, the Cast icon changes to show it's active.
- Play any content to start watching on your TV.
How to stop casting
- Tap the Cast icon in the TVNZ+ app.
- Tap Stop Casting.
If you can't disconnect, force-quit the TVNZ+ app on your device and reopen it.
Troubleshooting
Can't connect to Chromecast
- Check both your device and Chromecast are on the same Wi-Fi network.
- Make sure the TVNZ+ app is up to date.
- Unplug your Chromecast from power, wait 10 seconds, then plug it back in.
- Uninstall and reinstall the TVNZ+ app on your phone or tablet.
Stuttering, freezing, or buffering while casting
- Check your internet connection is strong.
- Move your device and Chromecast closer to your router.
- Try a soft reset of your Chromecast — hold the reset button until the light flashes.
- If nothing helps, use the Chromecast troubleshooting wizard in the Google Home app.
HDMI error message — Always cast from within the TVNZ+ app. If you mirror your phone screen to the TV and then open TVNZ+, you'll see an HDMI error. The fix is to cast directly from the TVNZ+ app instead.
Can't cast from my computer — Casting from a web browser to Chromecast isn't supported. Use the TVNZ+ app on your phone or tablet to cast. Alternatively, you can connect your computer to your TV with an HDMI cable.
Still having trouble? Contact us.