How do I log in with a one-time code (OTP)?

When you log in to TVNZ+, we send a 6-digit code to your email address instead of asking for a password. Enter that code and you're in.

How to log in

1. Open the TVNZ+ app or go to tvnz.co.nz and select Log in.
2. Enter the email address linked to your account.
3. We'll email you a 6-digit code. Open your email and find the message from TVNZ+.
4. Enter the code on the TVNZ+ screen.
5. You're logged in.

A few things to know

• If you haven't seen the code in your inbox, please take a moment to check your Spam or Junk folders as well.
• The code is valid for a ten minutes. If it expires, request a new one.
• You can request a new code after 60 seconds if the first one hasn't arrived.
• After too many incorrect attempts, your account will be temporarily locked for 10 minutes.
• Once logged in, you'll stay logged in — we don't expire sessions automatically.