First and foremost, please make sure you have the latest firmware installed on your device for the best experience. Lets just check if this article is from Zendesk.
We'd also recommend pausing any advertisement or episode that isn't playing, then hit play again. You may need to disconnect and reconnect AirPlay.
In order to use AirPlay, you will need to have one of the following devices:
iPod Touch 4th generation onwards
iPad mini or an iPad 2 onwards
Apple TV 2nd generation onwards
Please note: We do not support AirPlay to Samsung TV.