If you’re inside NZ, here are the steps that should resolve the timezone error message and allow you to access TVNZ OnDemand videos: Please confirm that the time on your device is set to Auckland/Wellington (+12hrs), and that the time is accurate. Also, please ensure the ‘automatically adjust for daylight savings time’ tick box is selected. Updating your timezone to match the above should resolve the issue if you restart your internet browser. If that doesn’t work, please clear the cookies on your browser as well, restart, then attempt playback again. You will need to make sure you download the correct update for your Windows operating system (OS). If you’re not sure, you can check it via this website:
This will automatically report which OS you are using at the top of the page.Once you have downloaded and installed the update, you should be able to watch TVNZ OnDemand again. If none of this is relevant to your device, can you confirm whether or not you’re using a VPN or some form of Smart DNS, and if so, whether you can try OnDemand with it disabled.