The TVNZ OnDemand Android app has been designed to run on smart phones using Android 4.1 and above. We’ve done our best to acquire and test the app on as many different Android smart phones as possible, but unfortunately there’s no guarantee that it will work on some as well as it does on others.
If you’re having trouble with the TVNZ OnDemand app, unfortunately it may simply be that our app isn’t compatible with your device, especially if it’s an older model.
If you have one of the latest Android smart phones, but only advertisements play in the OnDemand app before an error message reads ‘The video cannot be played at this time,’ we are working to fix this. In the meantime, please let us know what device you’re using, and we’ll be in touch once the resolution is in place.