If video won't play on your Playstation 3 or 4, please try the following:
1. Exit the TVNZ OnDemand application and then reopen it.
2. Select the video you were trying to watch and see if it starts video playback successfully this time.
If this does not solve the issue, please contact us at https://www.tvnz.co.nz/ondemand/contact-us to let us know which video you are having problems with.